Billing Terms & Conditions

Last Updated: April 8, 2026

At Pilatesera, operated by Kyonex LLC, we aim to provide a safe, secure, and reliable shopping experience. This policy outlines our accepted payment methods, processing procedures, and billing practices.

1. Accepted Payment Methods

We accept the following forms of payment on pilatesera.shop:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover
  • Digital Wallets: PayPal

All transactions are processed in United States Dollars (USD).

2. Payment Processing

Payment is charged at the time you place your order.

We use Shopify Payments and PayPal as our secure payment gateways. These platforms are PCI DSS compliant, ensuring your financial information is handled with the highest level of security and protection.

3. Taxes

Applicable sales taxes will be calculated based on your shipping address and added at checkout where required by law.

The final total, including any taxes, will be clearly displayed before you confirm your order.

4. Security (SSL Protection)

Pilatesera uses Secure Sockets Layer (SSL) encryption technology to protect your personal and payment information.

This ensures that sensitive data such as credit card details and personal information is securely transmitted and protected from unauthorized access.

5. Billing Errors

If you believe there is an error with your billing or payment, please contact us immediately so we can resolve the issue.

We aim to investigate and resolve all billing issues within 3 business days.

6. Contact Information

For any questions related to payments or billing, please contact us:

Legal Business Name: Kyonex LLC
Business Address: 5830 E 2nd St Ste 7000, Casper, WY 82609, United States
Email: support@pilatesera.shop
Phone: +1 (859) 210-9199
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM